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Warranty and diagnostic bookings


If you are reporting an issue that you feel could be covered by warranty, Windrush will firstly need to inspect and run tests in line with Volkswagen requirements before confirming that the fault is covered by warranty. Up until that point you are responsible for all associated diagnostic charges. However, warranty will cover repairs once confirmed and related diagnostic charges will be covered by Volkswagen UK.


Please call our dedicated service booking teams on 01753 257893 (Slough) or 01905 670808 (Maidenhead)

Customer services

Please ask about any of the following customer services at the time of your booking

Loan cars

Windrush operate a small fleet of customer loan cars that are designed to give economical and convenient transport to its customers. So, whether your car is with us for a possible warranty repair, general repairs or servicing for one or more days, you will only ever pay for one day. Windrush insurance is supplied at no extra charge – the only thing we ask is that you replace any fuel that you use. On the day we will need to see your driving licence plus any other form of identity such as a credit card.

While-u-wait

Booking a ‘while-u-wait’ appointment works very well for our customers who have time on their hands or would like to work in one of our Club lounges with Free WiFi, refreshments and, possibly, enjoy a little SKY TV. We will always estimate the length of your stay but, if we feel its going to take a little longer or additional work is required, we will always keep you updated. Our Maidenhead Service Centre is within a few minutes of the main shopping centre if you want to stretch your legs and our Slough centre benefits from having a showroom full of new Volkswagen cars that you can browse while-u-wait.

Video reporting

On the day your car is in our workshop, your technician will email you a complimentary Vehicle Health Check video with any recommendations required. These can be authorised online or with your service advisor.

Service Plans

Volkswagen Servicing, maintenance and warranty plans allow you to take really good care of your Volkswagen while keeping your aftercare cost remarkably affordable and predictable. There are a variety of plans with varying levels of cover depending on the type of engine, age and mileage of your Volkswagen. Take a look at the options on the button link below to see what's right for you – you can even buy your service plan online now

Our service to you...


We have a variety of Fixed Price Servicing options for all models and ages of Volkswagen. All work is covered by a two-year, genuine Volkswagen parts and labour warranty plus we only ever use high-grade fully-synthetic oil from Mobil.

All our technicians are Volkswagen-qualified and work with the very latest diagnostic and specialist Volkswagen factory equipment. Only Volkswagen Approved Retailers can complete factory warranty repairs.

Once your car is with us we will complete a complimentary ‘Express Visual Health Check & Video’ which we will email to you along with our recommendations for additional work required on the day.

You can choose to use our ‘while you wait club lounge’ where you can work comfortably using complimentary Wi-Fi or just relax and watch Sky TV.

However, if you wish to remain mobile, we also offer low-cost, fully-insured Volkswagens as alternative transport.

Fixed price Volkswagen servicing offers at Windrush Slough and Maidenhead, Berkshire

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